LoginLast updated: 9/20/2024
At Reflow, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your information when you use our service, which turns videos into process documentation.
We collect the following types of information:
- Account Information: Name, email address, and other details you provide when creating an account.
- Uploaded Content: Videos and other materials you upload to use the service.
- Usage Data: Information about how you use Reflow, including activity logs and interactions with the platform.
- Device & Technical Data: IP address, browser type, operating system, and device identifiers.
We use your information to:
- Provide and maintain the Reflow service
- Convert your videos into documentation
- Improve and personalize your experience
- Communicate with you about updates, new features, and support
- Ensure security and prevent misuse
We do not sell your personal information. We may share data only:
- With trusted third-party service providers who help us operate Reflow (e.g., cloud storage, analytics)
- If required by law or to protect the rights and safety of Reflow or others
- With your consent
We take security seriously and use reasonable measures to protect your data. However, no method of transmission or storage is 100% secure, so we cannot guarantee absolute security.
You can:
- Access, update, or delete your account information
- Contact us to request data deletion or correction
- Opt out of non-essential communications at any time
Reflow may use cookies and similar technologies to remember your preferences and understand how you use the platform. You can manage cookies through your browser settings.
We retain your data only as long as necessary to provide the Service or comply with legal obligations. You can request deletion of your data at any time.
We may update this Privacy Policy from time to time. If we make significant changes, we’ll let you know via email or on the platform.
If you have any questions or concerns about this Privacy Policy, reach out to us at hello-at-reflow-dot-ai.
Reflow.ai is operated by Reflow Systems Inc., a registered business entity.